Falcon Flight & Tours Limited is a UK-based online travel agency that provides a wide range of travel solutions focusing on affordable flight bookings, holiday packages, and Umrah travel services. Headquartered in Central London, the company is dedicated to creating a seamless travel booking experience for customers around the world, especially from the United Kingdom. Over the years, Falcon Flight has established itself as a trustworthy and customer-centric travel partner, offering services tailored to the diverse needs of modern travellers.
About Falcon Flight & Tours Limited
Falcon Flight & Tours Limited is a leading player in the travel industry, committed to helping travellers explore destinations across continents with ease. With four years of experience in building an intuitive travel website and service platform, Falcon Flight connects customers to an extensive network of flights, hotel reservations, car rentals, travel packages, and Umrah journeys. The company operates by partnering with more than 100 aviation, hotel, and travel partners to ensure travellers receive the best possible options in terms of pricing, convenience, and quality.
The team at Falcon Flight consists of trained travel experts who understand the unique needs of each customer. Their mission is to provide personalised and responsive service that helps travellers find the most suitable travel arrangements, whether for business trips, family holidays, or spiritual journeys. By aggregating deals from multiple sources and presenting them on one platform, Falcon Flight simplifies the travel planning process for its users.
Flight Booking Services
One of the core pillars of Falcon Flight’s offerings is international flight booking. On the homepage, travellers can access an easy-to-use flight search interface where they can choose between one-way and return trips, input departure and destination cities, select travel dates, and specify the number of passengers. The system then displays various flight options, allowing users to compare prices and choose the best deal.
Falcon Flight offers flights to numerous major destinations across Africa, Europe, and beyond. Featured routes include flights to Harare (Zimbabwe), Lagos (Nigeria), Entebbe (Uganda), Accra (Ghana), Nairobi (Kenya), Addis Ababa (Ethiopia), and Johannesburg (South Africa). These varying routes and competitive price points help travellers find options that fit their travel needs and budget.
Whether customers are planning family vacations or international business travel, Falcon Flight’s flight booking service is designed to deliver efficient and cost-effective solutions. The company’s travel specialists can also provide personalised flight options and help with more complex itineraries upon request, ensuring flexibility and choice for all travellers.
Holiday & Vacation Packages
In addition to flights, Falcon Flight provides curated holiday packages to popular global destinations. These holiday options are designed to cater to various travel tastes — from beach retreats and cultural city tours to scenic escapes and luxury vacations. On the site, users can view top holiday destinations such as the United Arab Emirates, Turkey (Istanbul), the Maldives, Spain (Barcelona), Mauritius, Thailand (Bangkok), France (Paris), and the United Kingdom (London).
Each holiday listing includes approximate starting prices and offers customers the chance to get tailored quotes for their planned travel dates. Falcon Flight’s holiday packages typically include key travel planning features such as hotel accommodation, local travel recommendations, and support if changes or special requests arise. This makes planning holidays easier for travellers who want comprehensive solutions under one roof.
These holiday services are ideal for families, couples, and solo explorers looking to enjoy memorable travel experiences without the stress of individual bookings for flights and hotels. Falcon Flight’s travel planners help travellers choose itineraries that match their interests, whether they seek adventure, relaxation, or cultural exploration.
Umrah Travel Services
A key area of specialization for Falcon Flight is its Umrah travel services. Umrah is a respected spiritual pilgrimage that Muslims can undertake at any time of the year, and it involves carefully planned travel arrangements that must meet religious, logistical, and comfort requirements. Falcon Flight’s Umrah packages are created with these factors in mind, making the pilgrimage experience easier and more affordable for those planning to travel from the UK.
Falcon Flight highlights several Umrah packages on its website, with options ranging from 7-night visits to more extended 14-night arrangements. Each package typically includes hotel accommodation in Makkah and Madinah at varying star levels, depending on the traveller’s budget and comfort preferences. Some examples include 5-star packages with premium hotels and 3- to 4-star packages for travellers seeking a balance of affordability and comfort.
Customers can request personalised quotes for Umrah packages that often include flights, hotel stays, and support services such as airport transfers. The company’s experienced agents are also available to assist pilgrims with travel advice, including visa requirements, travel documentation, and itinerary planning. These support services make Falcon Flight a valuable partner for those performing Umrah, especially for first-time pilgrims who may need extra guidance throughout the planning process.
Focus on Customer Experience
Falcon Flight places a strong emphasis on providing exceptional customer service. This commitment is reflected in reviews on independent platforms such as Trustpilot, where the company has received overwhelmingly positive feedback from travellers. Customers frequently praise the helpfulness, professionalism, and responsiveness of the staff, noting that agents go above and beyond to ensure smooth travel arrangements and clear communication at every stage of the booking process.
Reviewers also highlight the personalised attention given by individual agents, with many customers expressing satisfaction with tailored flight options, competitive pricing, and strong travel guidance. Several reviews point out that Falcon Flight’s staff are patient and thorough, with some travellers specifically mentioning that the service helped them secure flight deals quickly and efficiently, even on short notice.
Another aspect customers appreciate is the ability to pay in instalments or negotiate payment terms that suit their financial situation, making travel more accessible for those planning trips with budget considerations. This flexibility in payment options enhances the overall customer experience and contributes to the company’s strong reputation.
Technology and Innovation
Falcon Flight’s online platform is designed to be user-friendly, allowing customers to search for flights, view holiday packages, and make inquiries directly through the website. By aggregating travel options from various sources, the platform users can save time and compare choices efficiently. The company also encourages visitors to sign up for travel deal newsletters to receive updates on promotions, seasonal discounts, and special offers.
The site’s intuitive layout — featuring flight search fields, destination highlights, and easily accessible contact options — ensures that both novice and experienced travellers can navigate booking and inquiry processes without hassle. Moreover, Falcon Flight’s combination of technology and human expertise empowers travellers to make informed decisions and plan trips that meet their preferences and budgets.
